Privacy Policy

At Xentex Solutions LLC, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website xentexsolutions.com, use our services, or otherwise interact with us.

By accessing or using our website or services, you agree to the terms outlined in this Privacy Policy. If you do not agree with our practices, please do not use our site or services.

We encourage you to read this policy carefully to understand your rights and how we handle your information.

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1. Information We Collect

We collect personal and business information necessary to provide our IT services, including but not limited to:

• Contact Information: Name, email address, phone number, mailing address

• Company Information: Business name, address, industry, job title

• Service Data: Network configurations, system logs, security settings, and other technical data related to the services we provide

• Payment Information: Billing details such as credit card or bank information (processed securely via third-party payment providers)

• Usage Data: Information collected automatically when you use our website, such as IP address, browser type, pages visited, and timestamps

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2. How We Use Your Information

We use your data to:

• Provide, manage, and improve our IT services

• Communicate with you regarding your account, services, updates, and support

• Process payments and manage billing

• Comply with legal, regulatory, and contractual obligations

• Enhance website functionality and user experience
   

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Remember your preferences and settings

• Analyze site traffic and usage patterns

• Deliver personalized content and marketing

• Improve security and detect fraud

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You can control cookie preferences through your browser settings. Please note that disabling cookies may affect website functionality.

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4. Data Storage and Security

We store your information securely using industry-standard encryption, access controls, and secure servers. We implement physical, technical, and administrative safeguards to protect your data against unauthorized access, loss, or misuse.

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5. Data Sharing and Disclosure

We do not sell or rent your personal information. We may share your data with:

• Trusted Service Providers: Third parties who assist us in delivering services (e.g., cloud hosting, payment processors), bound by confidentiality agreements

• Legal Authorities: When required by law, subpoena, or to protect our legal rights and safety

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6. International Data Transfers

If you are located outside the United States, your data may be transferred to and processed in the U.S., where our servers and third-party service providers are located. We take appropriate measures to ensure your data is protected in accordance with applicable laws.

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7. Your Rights and Choices

Depending on your location, you may have rights under data protection laws, including:

• Access: Request a copy of your personal data we hold

• Correction: Request correction of inaccurate or incomplete data

• Deletion: Request deletion of your personal data (subject to legal or contractual exceptions)

• Objection: Object to or restrict processing of your data

• Data Portability: Request your data in a structured, commonly used format

• Opt-Out: Withdraw consent or opt out of marketing communications

To exercise your rights, please contact us at contact@xentexsolutions.com

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8. Data Retention

We retain your personal data only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Upon service termination, we securely delete or anonymize your data unless otherwise required.
 

9. Children’s Privacy

Our services are not directed to children under 16 years old. We do not knowingly collect personal information from children. If we become aware of such data, we will promptly delete it.

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10. Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.

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11. Contact Us

If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact us at:

Email: contact@xentexsolutions.com

Phone: 754-999-0467​.

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Please take a moment to read our Terms and Conditions to understand the rules and guidelines that apply when using our website and services.

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Last updated June 25, 2025